Customer Service
Technical Support
ANGELL service representative provides technical support regarding application and breakdown calls to customers and distributors via phone, email ,social tools and any means during the entire life cycle of instruments sold by ANGELL.
Spare Parts Support
ANGELL service have enough spare parts inventory for all products , at least 5 years after production is officially stopped.
Training
ANGELL provides different levels of training to customers, distributors and service partners including operation, application and troubleshooting, etc. We have various types of course: online, on-site or internal, scheduled and requested.
Field Service
ANGELL service representatives provide preventive maintenance, calibration, breakdown repair and other field services on request.
*Field service may be provided by authorized ANGELL service providers.
Upgrade
ANGELL service provide various upgrade solutions to meet customer’s requirements.
1.from analog to digital
2.from power frequency to high frequency
3.from CCD detector to flat panel detector.
Warranty Extension
ANGELL service offers a warranty extension program to distributors to help control service costs and share risk of investment.
*Warranty extension program may not be applicable for the models or modules that beyond 5 years after production is officially stopped. Regarding price and other detailed information, please contact the ANGELL service.
On Demand Service
ANGELL service provides an on demand service to customers and distributors by agreement.
